Experience

Sacramento, CA

• • Led cross-functional delivery of four $800K+ platform enhancement releases annually, aligning business, operations, engineering, and QA teams around high-priority statewide initiatives.
• • Built executive-ready dashboards and operating trackers to surface KPIs, risks, and dependencies across concurrent workstreams.
• • Incubated a 0-to-1 AI-enabled internal research tool, launching a voice-enabled agentic chatbot from concept to MVP in under 30 days.
• • Helped scale a cross-functional product team from 5 to 40+ engineers by defining roadmaps, team cadence, and delivery processes.
• • Designed an AI-enabled insights platform using retrieval-augmented generation and external market intelligence sources to improve internal strategy decisions.
• • Standardized onboarding and documentation to accelerate analyst ramp-up while reducing dependency on senior team members.

Sacramento, CA

• • Translated ambiguous policy and regulatory changes into structured business requirements by leading 20+ stakeholder working sessions.
• • Owned quantitative analysis across millions of SQL records to identify duplicate customer notice root causes, reducing redundant outreach by 20%.
• • Partnered across product, engineering, and operations to improve launch readiness and execution quality, reducing pre-production defects by 30%.
• • Built leadership reporting that improved prioritization speed and visibility into sequencing trade-offs across strategic initiatives.

San Francisco, CA

• • Analyzed 200,000+ user records in PostgreSQL to quantify gas savings potential, identifying 20% average savings worth about $71 per user.
• • Partnered with PMs and engineers to uncover engagement patterns through Python analysis, helping drive a 30% lift in usage of route optimization tools.
• • Led an R-based pricing strategy assessment and recommended a 5% tier adjustment that improved retention and revenue KPIs.

Davis, CA

• • Designed and deployed a scalable data cleanup workflow that boosted query efficiency by 45% across research datasets.
• • Standardized and structured 100K+ online research paper records, improving searchability and access speed for academic teams.