Selected Work

Voice-Enabled Research Copilot

Built an internal AI product from zero to working MVP in under 30 days to support research synthesis and insight generation.

  • Defined scope, delivery milestones, and cross-functional ownership from concept through launch.
  • Integrated voice interaction, retrieval workflows, and external intelligence sources into one research flow.
  • Created the team processes and onboarding materials needed to scale the work beyond the initial pilot.
AIRAGProduct DeliveryAPIs

Consumer Communications Root-Cause Analysis

Used SQL-driven analysis across millions of records to isolate duplicate customer notice patterns and improve customer communications.

  • Mapped the operational and system conditions creating redundant outreach.
  • Converted findings into process enhancements and release-ready recommendations.
  • Reduced redundant customer notices by 20% while improving operational efficiency.
SQLAnalyticsOperationsStrategy

Pricing and Usage Analytics at Badger Maps

Combined product analytics and pricing modeling to guide rollout decisions and revenue improvements.

  • Analyzed 200K+ user records in PostgreSQL to estimate cost-savings potential.
  • Used Python analysis to identify engagement trends that shaped product rollout decisions.
  • Modeled pricing changes in R and recommended an adjustment tied to better retention and KPI growth.
PythonRPostgreSQLExperimentation